Shipping policy

Shipping Policy

At Qomfort, we are committed to delivering your orders promptly and safely. Please review our shipping terms below.

Shipping Timeline

We process and ship all orders within 7-15 business days from the date of purchase. This timeframe does not include weekends and public holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Regions

Qomfort currently ships to selected regions worldwide. Shipping costs and delivery times may vary depending on your location. Shipping fees will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's delivery status in real-time. We recommend checking the tracking information regularly for updates.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, import taxes, or fees that may apply upon delivery. Delays caused by customs clearance are beyond our control, and we are not liable for such delays. Please contact your local customs office for more information regarding potential charges.

Delivery Issues

While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, carrier delays, or customs procedures may cause shipping delays. We will keep you informed of any significant delays via email.

Contact Us

For shipping inquiries or concerns, please contact us at qomfortsupport@gmail.com. Our support team will respond within 24-48 hours during business days.